Welcome to Wow!CX, a SaaS application. By using our service, you agree to be bound by these terms and conditions, as well as our Privacy Policy. If you do not agree to these terms, you should not use our service.

Service Description

Wow!CX is a cloud-based customer relationship management (CRM) software that helps businesses manage their customer interactions and streamline their sales process. The service is based on the WordPress content management system and plugins.

User Accounts

To use our service, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

User Conduct

You may not use our service for any illegal or unauthorized purpose, and you agree to comply with all applicable laws and regulations. You may not copy, modify, distribute, sell, or lease any part of our service or its content without our prior written consent.

Fees and Payment

We offer various subscription plans for our service, and you agree to pay the fees associated with your chosen plan. We may change our fees and billing methods at any time, and we will provide you with notice of any changes.

Intellectual Property

All content and materials on our service, including but not limited to software, text, graphics, logos, and images, are the property of Wow!CX or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use our content or materials without our prior written consent.

Disclaimers and Limitation of Liability

Our service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our service will be error-free or uninterrupted. In no event shall Wow!CX be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our service.

Termination

We may terminate or suspend your account at any time without notice or liability for any reason, including but not limited to a breach of these terms and conditions. Upon termination, your right to use our service will immediately cease.

Governing Law and Dispute Resolution

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these terms and conditions shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996.

Modifications to Service and Terms

We reserve the right to modify or discontinue our service at any time without notice or liability. We may also modify these terms and conditions at any time, and we will provide you with notice of any material changes.

Refund and Cancellation Policy

At Wow!CX, we are committed to providing exceptional services to our clients. We understand that circumstances may arise where you need to cancel or seek a refund. Please review our policy below:

Cancellation of Services: Clients may request the cancellation of ongoing services, such as maintenance plans or subscription-based offerings, at any time. For one-time services, such as website builds, the cancellation request should be made before the commencement of the project to be eligible for any potential refund.

Refund Policy: We offer a 30-Day Money-Back Guarantee for our services. If you are not 100% satisfied with Wow!CX within the first 30 days of service, we will refund your payment promptly. Please note that this refund policy does not apply to one-time charges, such as fees associated with website builds. Refunds are applicable only to ongoing services.

Refund Process: To request a refund, please contact our customer support team at info@wowcx.com within the first 30 days of service. Refunds will be processed using the original payment method.

No Hassle, No Risk: Our aim is to make your experience with Wow!CX risk-free. If you have any concerns or issues, please reach out to us, and we’ll work to resolve them promptly.

We appreciate your trust in Wow!CX and strive to provide services that exceed your expectations. If you have any questions or need further clarification on our Refund and Cancellation Policy, please feel free to contact us.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at info@wowcx.io.